English-speaking online doctor in Denmark: how it works, what it costs and what you need

Can I see a doctor in Denmark if I do not speak Danish?

Yes. Any licensed doctor in Denmark may treat you regardless of language, and online clinics let you choose a doctor and a time without going through a Danish-speaking reception.

Public healthcare in Denmark runs through your own GP (egen læge), whom you are assigned when you register for a CPR number and receive the yellow health card. Many GPs speak English, but booking systems and letters are usually in Danish. Private and online clinics are the alternative when you want a time today, a doctor you can write to in English, or a treatment area your GP does not handle.

Recepta is a Danish online clinic run by Recepta ApS, a registered treatment site under the supervision of the Danish Patient Safety Authority (Styrelsen for Patientsikkerhed). Consultations are held by licensed Danish doctors, and you keep the same doctor through the programme. The website, booking, payment and confirmation e-mails are in English; if the consultation itself must be in English, write to kontakt@recepta.dk before you book, so the clinic can confirm it for your time.

What do I need to book an online doctor in Denmark?

At Recepta you need a name, an e-mail address, a mobile number and a payment card; a CPR number and MitID are not required to book.

Many Danish health services start with a MitID login, which requires a CPR number. Recepta's booking does not: you type your full name, and the doctor confirms your identity during the consultation. Your CPR number is not entered in the form.

Where the CPR number does matter is the prescription. Danish doctors issue electronic prescriptions to the shared prescription system, where they are stored on the patient's CPR number, and the pharmacy finds the prescription by looking up that number. If you do not have a CPR number yet, write to kontakt@recepta.dk before booking. Read more in Do I need a CPR number or MitID to see a doctor?

How does an online consultation with an English-speaking doctor work?

You answer a few health questions, book a free consultation at a time you choose, talk to the doctor, and if treatment is approved the e-prescription is sent to a pharmacy right after the call.

1. Answer the health questionsOn the English front page you choose the treatment area and answer a few questions about your health and medication. The doctor reads your answers before the consultation.
2. Book a timeYou choose a time yourself, also evenings and weekends, often the same day. Weight loss consultations are on video; erectile dysfunction and hair loss are handled by phone.
3. Talk to the doctorA licensed Danish doctor goes through your answers with you, asks about your health and other medicine, and decides whether treatment is suitable. If it is not, the doctor explains why, and you pay DKK 0.
4. Collect the medicineIf the doctor approves treatment, the e-prescription is sent electronically, often the same day. You collect and pay for the medicine at the pharmacy you choose, or order it from a Danish online pharmacy.

What does an English-speaking online doctor cost in Denmark?

At Recepta the consultation is free, the first 4 weeks of a programme cost DKK 0, and after that you pay the membership for your treatment area, while the medicine is paid separately at the pharmacy.

The first 4 weeks cost DKK 0, there is no start-up fee, and you only pay once the doctor has approved the treatment. A single consultation about erectile dysfunction without membership costs DKK 299.

The membership covers the consultation, the prescription, renewals and follow-up with your doctor. Medicine is bought at the pharmacy at the official Danish price, which is the same at every pharmacy and is set every 14 days; there is no subsidy for weight loss, erectile dysfunction or hair loss medicine. See medication prices in Denmark.

Which treatments can an online doctor handle, and which cannot?

Online doctors in Denmark handle conditions that can be assessed safely in a conversation, such as medical weight loss, erectile dysfunction, hair loss and testosterone deficiency; acute illness, injuries and anything that needs a physical examination belong with your GP, the out-of-hours service or the emergency department.

Recepta treats adults for medical weight loss (Wegovy or Mounjaro after an individual assessment), erectile dysfunction, male pattern hair loss and, in some regions, testosterone deficiency with blood tests at a public hospital laboratory. Each area has medical criteria the doctor must follow: weight loss medication, for example, requires a BMI of 30 or above, or 27 or above with a weight-related disease, and must be started on video.

How do I check that an online doctor in Denmark is legitimate?

Check that the clinic is a registered treatment site with the Danish Patient Safety Authority, that the doctor appears in the public authorisation register, and that medicine is only dispensed by a pharmacy after a consultation.

Every treatment site in Denmark must be registered with the Danish Patient Safety Authority, and every doctor's licence can be looked up in its authorisation register. Recepta ApS is registered there, and the doctor responsible is Adam Omari, a licensed doctor. Data is stored under GDPR on servers in the EU, all doctors have a duty of confidentiality, and the patient insurance with Tryg covers all members. Stay away from websites that ship prescription medicine without a consultation or a pharmacy; the products are often counterfeit.

Frequently asked questions